Project Fire
DESIGN ︎︎︎ UI
To reduce technical support calls and emails
via trouble shooting app developed for on-site
engineers.
The key objective was to make it much simpler
and easier for engineers to troubleshoot
issues whilst on-site and find specific technical
documentation for their products. It would
include short animations with clear instructions
for problem solving.
The app would also be used to collect usage data to provide valuable feedback on common site issues in order to drive product improvement.
The app would also be used to collect usage data to provide valuable feedback on common site issues in order to drive product improvement.
You can see some of my other work for Project Fire here, or if you would like to work together on a project please get in touch.
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